Ever wonder how to instill absolute trust in your customers and soar your e-commerce business to new heights?
This episode promises to unlock that secret for you with a keen focus on customer testimonials and social proof. We dissect the myriad forms of testimonials – text, photos, videos, and audio clips, and guide you through the exciting process of acquiring them.
Learn the perfect timing to request these testimonials and how they can be a powerful tool in solidifying your customers’ trust.
In this episode, you will learn:
- What customer testimonials are.
- How to acquire customer testimonials.
- What are good places to ask for customer testimonials.
- How to use customer testimonials.
- What you can use to encourage trust when you don’t have many customer testimonials.
This has been our first episode in our new “Customer Trust” series. As our podcast series on customer trust grows, we will add the other episodes here for easy access!