Ever wonder how to instill absolute trust in your customers and soar your e-commerce business to new heights?
This episode promises to unlock that secret for you with a keen focus on customer testimonials and social proof. We dissect the myriad forms of testimonials – text, photos, videos, and audio clips, and guide you through the exciting process of acquiring them.
Learn the perfect timing to request these testimonials and how they can be a powerful tool in solidifying your customers’ trust.
In this episode, you will learn:
- What customer testimonials are.
- How to acquire customer testimonials.
- What are good places to ask for customer testimonials.
- How to use customer testimonials.
- What you can use to encourage trust when you don’t have many customer testimonials.
Mentioned Resources:
Customer Trust Series Part 2: Exploring Authenticity and Transparency in E-Commerce
